Community Guide: How to Resolve Star Wars: Zero Company Crashing
If you are experiencing crashes, severe stuttering, black screens, or poor performance while playing Star Wars: Zero Company, you are not alone. These issues have been reported during shader compilation, mid-gameplay, and when loading into missions.
Below is a compilation of player-tested fixes that can help stabilize your game. Work your way down the list until the issue is resolved.
Fix 1: Switch Your Launch Options (DirectX Force)
If you are encountering GPU crash dump errors, forcing the game to use a specific DirectX version can bypass rendering API conflicts.
On Steam:
- Open your Library.
- Right-click Star Wars: Zero Company and choose Properties.
- In the Launch Options field under the General tab, type
-dx12 to force DirectX 12.
- If that doesn't work, try
-dx11 instead.
On EA App:
- Go to Installed games and select Star Wars: Zero Company.
- Click Manage > View properties.
- Under Advanced launch options, type
-dx12 (or -dx11 if the first doesn't help) and click Save.
Note: Do not use both -dx12 and -dx11 simultaneously. Test them one at a time. If neither works, clear the field and move to the next step.
Fix 2: Verify Game Files
Corrupted or missing installation files can trigger crashes during loading screens or mid-mission.
On Steam:
- Open your Library.
- Right-click Star Wars: Zero Company and select Properties.
- Navigate to the Installed Files tab.
- Click Verify integrity of game files and let the process complete.
On EA App:
- Navigate to Installed games and click on the game.
- Click Manage > Repair.
- Wait for the repair process to finish before relaunching.
Fix 3: Update Your Graphics Drivers
Ensure your GPU drivers are updated to the latest manufacturer versions optimized for the game. If you are experiencing stability issues, make sure you are at least on these recommended releases:
- NVIDIA: Game Ready Driver version 617.42 (or newer)
- AMD: Adrenalin Edition version 26.8.1 (or newer)
- Intel Arc: Graphics Driver version 32.0.101.9034 (or newer)
Perform a clean installation of these drivers directly from your GPU manufacturer's official support page, and reboot your PC afterward.
Fix 4: Optimize In-Game Graphics Settings
Certain performance-heavy settings can cause memory leaks or GPU crashes. Try adjusting the following parameters individually:
- Environment Geometry Detail: Set this to Off. Many players report significant FPS boosts and smoother frame pacing after disabling this option.
- Frame Generation: Disable this temporarily if you experience micro-stutters or crash-to-desktop events.
- Post Processing: Lower this setting to fix issues like white flashing and severe visual artifacts.
- Upscaling Mode: Ensure you are using the correct upscaler for your hardware:
- NVIDIA GPUs: Use DLSS
- AMD GPUs: Use FSR
- Intel GPUs: Use XeSS
- Alternative: You can also test TSR.
- Upscaling Quality: Lower this from Quality to Balanced to alleviate GPU memory pressure.
- General Quality settings: Lower Reflections, Textures, Effects Quality, and Shadows to reduce VRAM strain.
Fix 5: Revert CPU and RAM Overclocks to Stock Settings
Star Wars: Zero Company is sensitive to minor system instabilities. If your system utilizes hardware tuning, try returning to factory defaults:
- Enter your motherboard's BIOS/UEFI during boot.
- Temporarily disable CPU overclocking, undervolting, and memory profiles like XMP or EXPO.
- Save and reboot your system.
For Intel 13th and 14th Gen Desktop CPU Users: Make sure your motherboard's BIOS is updated to the latest version to apply important microcode stability updates provided by the manufacturer.
