After reviewing multiple sources and forums, here are some steps that players have found helpful in fixing Error Code: 99999 in CloudMoon:
Check CloudMoon server status: This error is often related to server issues. Check the official CloudMoon status page or their social media channels for any ongoing outages or maintenance.
Verify game updates: Ensure your game is updated to the latest version. Sometimes, outdated versions cause compatibility issues, leading to errors like this.
Restart your device and router: Fully power down your device, restart your internet router, and try launching the game again. This can resolve minor connectivity issues.
Clear game cache: If you're playing on a mobile device or PC, clearing the game’s cache or temporary files can help. Be careful not to delete saved game data.
Change your network: Switch between Wi-Fi and mobile data (if on mobile) or try using a different network to rule out local network issues.
Disable VPN or proxy: If you’re using a VPN or proxy server, disable it and try connecting again, as these can sometimes interfere with game servers.
Reinstall CloudMoon: As a last resort, uninstall the game completely and reinstall it from the official store to ensure a clean setup.
If these steps don’t solve the issue, consider reaching out to CloudMoon’s support team with details of the error and the steps you’ve already tried. Good luck!
