Hi there! Error 01 is a common issue with Ubisoft server connectivity. Here are some steps to troubleshoot and potentially fix it:
Check Ubisoft server status: Sometimes the servers are down for maintenance or experiencing issues. Visit Ubisoft’s support page or their social media channels for updates.
Verify game files: If you're playing on PC through a platform like Steam or Ubisoft Connect, verify your game files to ensure nothing is corrupted or missing.
Restart your network hardware: Power off your router and modem for about 5 minutes, then turn them back on. This can help resolve any local network issues.
Port forwarding: The Crew uses specific ports for connectivity. Check Ubisoft’s official documentation for the port numbers and forward them in your router settings.
Disable VPN or proxies: If you’re using a VPN or proxy service, try disabling it. These can sometimes interfere with the game’s connection.
Contact Ubisoft Support: If none of these steps work, it might be best to reach out to Ubisoft’s customer support with details of the error and any troubleshooting you’ve already attempted.
Let us know if you figure it out or need more help. Good luck, and hope you get back on the road soon!
